Contact us on 0131 448 2133
  • Nov212016
    faqs

    Can I visit the Showroom if I’m a retail customer?

    Unfortunately the Showroom is only open to trade clients and their customers.

    Read more
  • Nov212016
    faqs

    Do you have all items on display in your Showroom?

    Unfortunately we do not have all items featured in our brochure and on the website on display. We do, however,…

    Read more
  • Nov212016
    faqs

    Do I have to make an appointment to visit the Showroom?

    Yes – in order to ensure a member of the Sales team is free to meet you, booking in advance…

    Read more
  • Nov212016
    faqs

    Can I change the wood finish on any piece of furniture?

    Yes, we have a range of wood finishes available, here. Different finishes can be chosen at no extra cost.

    Read more
  • Nov212016
    faqs

    Can I change the finish on a standard product?

    Each individual piece of furniture has a different finish. These can include deep buttoning, fluting, panel stitching, piping, studding and…

    Read more
  • Nov212016
    faqs

    Can I order fabric samples?

    Yes, we can order samples for you if we hold an account with the company.

    Read more
  • Nov212016
    faqs

    Do you offer a set range of fabrics?

    No, fabric is COM. Alternatively, we hold accounts with multiple leading fabric suppliers.

    Read more
  • Nov212016
    faqs

    What are your lead times?

    From the point of placing an order, our lead time for standard upholstered items in the Charlotte James Furniture is…

    Read more
  • Nov212016
    faqs

    Do Charlotte James Furniture make bespoke furniture?

    Bespoke pieces can be considered on a case by case basis, depending on the size and shape of the piece…

    Read more
  • Nov212016
    faqs

    Can items be purchased directly from stock?

    Occasionally we have items in storage that have been used for display. For details, please contact enquiries@charlottejamesfurniture.com

    Read more